Job Decription:
The Personal Banking Manager is responsible for selling within a Non-Regulated Environment e.g. personal lending, credit cards, added value accounts, general insurance – plus new accounts, savings and referrals in regulated, mortgage and Business Banking partnerships
Key Responsibilities
Service and sales – “help and advice” to customers
A strong desire and passion to exceed targets and objectives
Telecare – identifying and approaching customers by phone to secure appointments
Focusing activities on the right customer opportunity by ensuring that full and effective use is made of the Bank’s lead generation systems
Targeted in following key areas:
* Personal Lending
* Savings account and attraction of new money to bank
* Generating leads /appointments for the specialist sellers
* Attraction of new customer accounts
* General Insurance
* Added Value Accounts
* Credit Cards
* Internet and Phone Bank
Experience/Skills Required:
Preferably a background in the Retail Banking Industry
Ability to work to targets
Experience in selling a wide range of products
Interpersonal skills such as relationship building with customers and engaging colleagues in support of team targets
Working with colleagues to improve their lead generation abilities
Self motivation
.